Configuring your iPhone to work with Topmail

This guide will help you to setup Topmail on your iPhone using a step by step process. If you only need the server settings information for Topmail you can get that here: Topmail Server Settings

  1. Tap Settings.

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  2. Tap Mail, Contacts, Calendars.

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  3. Tap Add Mail Account.

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  4. Tap Other.

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  5. If prompted, select, Add Mail Account. Otherwise, proceed to step 6

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  6. Enter your account information.
    Name: your name
    Address: your full email address
    Password: your passphrase
    Description: a description for this account

    Tap Next.

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  7. Select IMAP and enter your server settings. When you have finished, tap Next.

    Incoming Mail Server
    Host Name: imap.topmail.com
    User Name: your full email address
    Password: your passphrase

    Outgoing Mail Server
    Host Name: smtp.topmail.com
    User Name: your full email address
    Password: your passphrase

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  8. Select On for the Mail setting, then click Save.

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  9. Your account should now be setup.

    Troubleshooting

    If you receive the following error, please proceed with the next steps...ipod10.png

  10. Tap OK, and then, Next again.  You'll be prompted that you may not be able to send mail. From there select, Save.

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  11. Select, Save again.

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  12. You will then need to edit the account settings. Select your newly added Topmail account

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  13. Select your Topmail account

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  14. Scroll to the bottom, and select, Advanced.

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  15. Ensure that your incoming server settings are configured correctly:

    Use SSL:  On/Enabled
    Authentication: Password
    Server Port: 993
    (all other settings are not applicable or required)photo__2_.PNG
  16. When finished, tap on, Account and go back to the previous screen.  From there, select, SMTP smtp.topmail.comphoto (1).PNG
  17. Tap on, smtp.topmail.com Onphoto__3_.PNG
  18. Ensure that our outgoing server settings are configured correctly:

    Host Name: smtp.topmail.com
    User Name: your full email address
    Password: your passphrase
    Use SSL: On/Enabled
    Authentication: Password
    Server Port: 587 *Note: an alternate port 465 can also be used if you cannot connect using 587
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  19. After making any necessary changes, tap, Done. Your account may take a moment to verify.
    This should complete your account setup.