Configuring your iPhone to work with Topmail
This guide will help you to setup Topmail on your iPhone using a step by step process. If you only need the server settings information for Topmail you can get that here: Topmail Server Settings
- Tap Settings.
![photo.PNG](/img/photo.PNG)
- Tap Mail, Contacts, Calendars.
![ipodnew.png](/img/ipodnew.png)
- Tap Add Mail Account.
![ipod2.png](/img/ipod2.png)
- Tap Other.
![ipod3.png](/img/ipod3.png)
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If prompted, select, Add Mail Account. Otherwise, proceed to step 6
![ipod4.png](/img/ipod4.png)
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Enter your account information.
Name: your name
Address: your full email address
Password: your passphrase
Description: a description for this account
Tap Next.
![ipod5.png](/img/ipod5.png)
- Select IMAP and enter your server settings. When you have finished, tap Next.
Incoming Mail Server
Host Name: imap.topmail.com
User Name: your full email address
Password: your passphrase
Outgoing Mail Server
Host Name: smtp.topmail.com
User Name: your full email address
Password: your passphrase
![ipod6.png](/img/ipod6.png)
![ipod8.png](/img/ipod8.png)
- Select On for the Mail setting, then click Save.
![ipod9.png](/img/ipod9.png)
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Your account should now be setup.
Troubleshooting
If you receive the following error, please proceed with the next steps...![ipod10.png](/img/ipod10.png)
- Tap OK, and then, Next again. You'll be prompted that you may not be able to send mail. From there select, Save.
![ipod11.png](/img/ipod11.png)
- Select, Save again.
![ipod9.png](/img/ipod9.png)
- You will then need to edit the account settings. Select your newly added Topmail account
![ipod12.png](/img/ipod12.png)
- Select your Topmail account
![photos.png](/img/photos.png)
- Scroll to the bottom, and select, Advanced.
![photo__1_.PNG](/img/photoAdvanced.PNG)
- Ensure that your incoming server settings are configured correctly:
Use SSL: On/Enabled
Authentication: Password
Server Port: 993
(all other settings are not applicable or required)![photo__2_.PNG](/img/photoAdvanced2.PNG)
- When finished, tap on, Account and go back to the previous screen. From there, select, SMTP smtp.topmail.com
![photo (1).PNG](/img/photoAdvanced.PNG)
- Tap on, smtp.topmail.com On
- Ensure that our outgoing server settings are configured correctly:
Host Name: smtp.topmail.com
User Name: your full email address
Password: your passphrase
Use SSL: On/Enabled
Authentication: Password
Server Port: 587 *Note: an alternate port 465 can also be used if you cannot connect using 587
![photo__5_.PNG](/img/photoAccount2.PNG)
- After making any necessary changes, tap, Done. Your account may take a moment to verify.
This should complete your account setup.